Was this information helpful? Yes No. Thank you! Any more feedback? The more you tell us the more we can help. Can you help us improve? Resolved my issue. Clear instructions. Easy to follow. No jargon. Pictures helped. Didn't match my screen. Incorrect instructions. Too technical. Not enough information. Not enough pictures. Unfortunately, I don't want to try uninstalling SP1.
I'm not even sure it is possible. Any ideas on how to get Microsoft to look into this? Open Norton Internet Security management window. Select Internet Settings. Select Advanced Settings Configure. Select General Rules Configure. Select Add to create a new rule. Click Ok. Select new rule at bottom of list. Repeatedly click Move Up until the new rule is at the top of the list.
I was also facing the same issue. Just solved it. In my case it was the Norton Internet Security that was blocking the port. This solved it for me. I hope this helps. Any other Antivirus blocking outbound traffic on a UDP port can also pose similar problems. Office Office Exchange Server. Not an IT pro? Windows Client.
Sign in. United States English. Ask a question. Quick access. Search related threads. Remove From My Forums. Asked by:. Archived Forums. Windows Vista Networking. For specific hardware-related issues, please use the Windows Vista Hardware forum 0 4. Sign in to vote. It was not installed in XP compatibility mode. Thanks for help. Tuesday, August 28, PM.
Wednesday, August 29, AM. Wednesday, September 12, PM. Now the document and software are available on Nortel website for anyone. Thursday, September 13, AM. Friday, October 26, PM. Thanks again for your help. Sunday, October 28, AM. Thank you for the information, Mohit. I was a Contivity user before upgrading to Vista on an x64 machine, unfortunately, the current version 6.
Do you know whether a beta version that supports x64 is available, and if so, how it could be obtained my company is on contract with Nortel. If no beta, do you know when an x64 compliant version would be available? Thanks for any help you can provide. Sunday, October 28, PM. Hi Mohit, Thanks for your help. Regards, Pankaj Orange. Wednesday, November 7, AM. Can some one explain this? Steve Kinnaman. Tuesday, December 4, AM.
I have the same problem with Vista and Nortel Contivity client. If Nortel can provide a fix to their Contivity client that would be great also. Thursday, December 13, PM. Wednesday, January 16, AM. Hi All, What ever the solution posted here is all worth less. Also it doesn't require to call your administrator to enable NAT traversal.
I just have worked two days on this issue and now problem is resolved. Please try this and post atleast whether it work for you or not.
Saturday, January 19, AM. Thank you for answering. Wednesday, January 23, PM. Hi Nazish, thanks so much for that Just to be specific I'm using Norton Internet security. Cheers, Smiffy PS It didn't actually work at first as I then got a "The connection has been lost" error when attempting to retrieve the banner text from the server. Monday, January 28, AM. It worked for me. Thank you so much Nazish.
Friday, February 1, PM. Monday, February 4, PM. Thanks again. Regards, Jay. Wednesday, February 6, AM. This is over one year late from the original promised date, and over two years after the introduction of x64 machines into the mainstream marketplace.
There must be others having this problem Sunday, April 13, PM. Saturday, August 2, PM. Thursday, August 28, AM. Sunday, August 31, PM. Any more ideas out there? I really need my VPN!!!
Sunday, September 14, PM. Wednesday, October 15, AM. This may be already resolved but it may help someone else who may be having a similar problem.
I had to open up outbound UDP port on the Firewall. Here is the description of what transpired. My company gave us a pre-configured Nortel VPN Client for use on XP but it did not work on Vista, so I downloaded the client for Vista and tried to configure it but I didn't know the information, so I than installed the company one on top of it which did not do anything, it basically looked as if it did not install however, I then installed the updated Nortel one for Vista again on top of that and lo and behold, when I opened up the VPN program almost all of the information was there from the company VPN client.
That is when I came upon the port issue and than fenagled my way through it after much browsing on the internet. Monday, November 3, PM. Worked perfectly. It was working until I installed OneCare which still has a firewall of it's own even though the Windows firewall is off.
Saturday, December 6, AM. I have my firewall turned off And the VPN client still will not connect. Other than the Windows Vista Firewall I have no other applications that I know of that would be blocking traffic. Any ideas are appreciated.
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